Thank you, we value the trust you place in GroupOnHolidays; protection of individual privacy is a primary concern and we are dedicated to protecting your privacy when on-line at our site. The following privacy statement outlines how individual information will be handled by GroupOnHolidays while using our services. Information is collected and stored automatically for site management functions, for analysis and statistical purposes. This information is not reported or used in any manner that would reveal personally identifiable information, and will not be released to any outside parties unless legally required to do so in connection with law enforcement investigations or other legal proceedings.

How information is collected and used.

Our Web site logs do not collect personally identifiable information, and we make no attempt to link them with the individuals that browse website. But in some cases you are required to provide personal information when you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.

Online purchase

If you purchase tickets through our site, you provide Personal Identifiable information such as name, address, email address, telephone number and the names of the passengers travelling (if not you), to us in order to complete the transaction. We may also ask you for other information, such as your frequent traveller numbers. We require this information to process, fulfil and confirm your reservations and transactions and keep you informed of each transaction's status.

Member registration

If you choose to become a registered member of, you must provide your name, address, telephone number, e-mail address, an existing unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:

Personal identification To complete air, hotel, car, and other reservations To allow us to contact you for customer service purposes, if necessary To customize the content of our site to strive to meet your specific needs; and/or To make product or other improvements to our site. In addition, we need your e-mail address to confirm your new member registration and each reservation you transact on our site. As a site member you will also occasionally receive updates from us about fare sales in your area, special offers, new GroupOnHolidays services, and other noteworthy items.

Domain Names and Internet Protocol Address

We automatically collect and store the following information about your visit which is not linked to any personal information:

1. The Internet Protocol Address and domain name used but not the email address. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you.

2. The type of browser and operating system you used;

3. The date and time you visited this site;

4. The Web pages or services you accessed at this site;


To better serve our users we are now using "cookies" to customize your browsing experience with . A cookie contains unique information a Web site can use to track such things as passwords, lists of pages you've visited, and the date when you last looked at a specific page or to identify your session at a particular Web site. Cookies provide a method of distinguishing among visitors to . Cookies created on your computer by using this Web site do not contain personally identifying information and do not compromise your privacy or security. We use the cookie feature only to store a randomly generated identifying tag on your computer. You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods.

With whom your personal information is shared?

We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, GroupOnHolidays will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project. site contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which GroupOnHolidays has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. You are solely responsible for maintaining the secrecy of your passwords, and your site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you are online. In addition to the circumstances described above, GroupOnHolidays may disclose site member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of GroupOnHolidays or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Videos, photos, comments gathered during tour or post tour. Representative of GroupOnHolidays may collect reviews, take group or individual pictures, make videos. All such material may be used by GroupOnHolidays for advertisement on social media or any other public places. 

Changes to this Policy

GroupOnHolidays reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Governing law

This agreement is governed by the laws of the United Arab Emirates, without regard to its conflicts of laws principles. You hereby consent to the exclusive jurisdiction and venue of courts in United Arab Emirates, in all disputes arising out of or relating to the use of this Web site. Use of this Web site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions ,including without limitation this paragraph.